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Essential Services @


30 March, 2020

Te Taiwhenua o Heretaunga will continue to deliver Essential Services during the COVID19 Alert Four Status lock-down period. 

The way that we deliver them however, will be a little different.  We must do everything we can to ensure that personal interaction amongst staff and clients are minimised and that health,
hygiene and safety is prioritised. This means our offices are closed until further notice and we have strict protocols in place at our entry  gate.

Click here for changes to Hauora Heretaunga Medical and Dental.

Essential Services

Our kaimahi will be operating Essential Services as listed below from home where possible.

Please call 0800 TAIWHENUA if you need to discuss anything

  • Oranga Hinengaro
  • Waiorua respite care
  • Rangatahi Support – YP/YPP only
  • Supreme Care - Home Support for Kaumātua
  • Te Whare Huakina – Emergency and Transitional Rental Housing
  • Te Whare Ahurutanga – Housing for Kaumātua
  • Te Waireka – Residential Centre for Wāhine
  • Te Whare Karamu – Teen Parent Residential
  • Te Wairatahi – Contact Centre

Kia haumaru, e noho ki te kainga!

Welcome to our registration centre,

Te Wairatahi


Talk to us. It’s easy to find out how Te Taiwhenua o Heretaunga can help you.

Just fill in the Request for Contact form below. One of the friendly staff in our registration centre, Te Wairatahi, will contact you and arrange a meeting to sort out the care or support you want.

Another option is to bring some photo ID in to us.  The staff in Te Wairatahi will help you fill in the registration form.

We’re open from 8.30am to 5pm, Monday to Friday.

We’re closed on Statutory Holidays and for two weeks during Christmas-New Year.


Direct Numbers

In the event of an emergency, please dial 111

Medical Care - Hauora Heretaunga P: 06 871 5352

Wellbeing of the Mind - Oranga Hinengaro   P: 06 871 5354  


Location and Contact Details
Te Taiwhenua o Heretaunga 

821 Orchard Road, Hastings 4122,

Aotearoa New Zealand

PO Box 718, Hastings 4122,

Aotearoa New Zealand   

P: 0800 TAIWHENUA or 06 871 5350
F: 06 871 5351


Waipukurau Centre

 Cnr Ruataniwha and Herbert Streets


 P: 0800 153 240 or 06 858 9559

 F: 06 858 9225


Fields marked with * are compulsory to complete.  

Request for Contact form
06 871 5350Or contact us here.


Phone 06 8715352
Fax 06 8715353

Your Feedback is Important to Us

Please write to us or fill in the Complaints form 

Any information collected from our users will not be sold, shared, or rented to others and will be for internal use only.

Read our privacy statement here 

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