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Red Traffic Light in Hauora Heretaunga:

We want to keep everyone who visits our Hauora Practice safe. To do this, we are encouraging whānau to call first before coming in. This is so that we can understand your needs, possibly treat you over the phone (without you having to come in), or point you in the right direction if you do need to see us face-to-face. If you are asked to come in to see your GP with an illness that affects your breathing (respiratory illness) such as asthma, bronchitis, cough or chest infection we will point you to our re-purposed respiratory clinic. We ask that when you arrive at the carpark at the back of the respiratory clinic that you wait in your car until we come to you.

Dental services will be provided for emergency services and relief of pain following a phone call with our dentist.

If you have cold or flu symptoms that could be Covid-19 symptoms - please call Healthline on 0800 358 5453.

Online enrolment at Hauora Heretaunga

To enrol in our Hauora Heretaunga medical centre you can complete the online enrolment form and we will get back to you with confirmation you are a registered patient within 3 days.  You will need to know your NHI number to enrol online.  To find out more about NHI numbers and where you can find it visit the Ministry of Health website.               

Online Enrolment


Free GP - Hauora Heretaunga

Hauora Heretaunga offers high-quality, low-cost medical and dental care for whānau, and an on-site pharmacy for your convenience.

Enrolled whānau can see a GP FREE until the age of 25. After that, it’s just $16. 

At Hauora Heretaunga, we’re always looking for ways to make it easier for whānau to get the care and support you need -- when you need it.

All you need to do is phone Hauora and ask for a call-back by your GP. Your GP will ask you some questions.

They might be able to give you all the help you need over the phone, and save you a trip to Hauora.

Or  they will arrange for you to come and see them –or someone else in your medical care team.

This change is to help us ensure that whānau get to see the right person at the right time.

Please note: High demand means enrolments at Hauora Heretaunga are subject to availability.

If you require emergency care, please phone 111


Weekday Hours

Hauora Heretaunga is open Monday to Friday, 8.30am to 6pm.

An on-call doctor is available from 6pm to 8pm.

Please phone us, 06 871 5352 or 0800 TAIWHENUA, to make an appointment.



On Saturdays and Sundays, whānau enrolled at Hauora Heretaunga can go to Totara Health at Flaxmere, from 9am to 6pm.

Their phone number is 06 873 9024.

Your Care

We offer whānau a wide range of health care, including:

• Respiratory clinic

• Sexual health

• Quit-smoking support

• Mental Wellbeing

• Counselling

• Travel vaccines

• Heart-health assessments

• Cervical checks

• Contraception

• Diabetes care

Prescriptions - Ngā Rongoā 

If you need ongoing medication, it is important that we monitor your progress. This means that you will usually need to see a doctor to get a prescription.

The only exception to that will be if your doctor agrees that you can phone in for repeat prescriptions. In that situation, you can phone our Reception staff and tell them:

• The exact name of the medication you are taking
• Whether you will collect the prescription or you would like it faxed to a pharmacy


Please note

It takes 24 hours for us to arrange a repeat prescription, and a charge of $10 will apply.

Test Results - Ngā Kitenga

When you have a test done, such as a blood test or x-ray, the results will be sent to your doctor. We will send you a letter or text, or phone you about the results.

If urgent follow-up is needed, we will contact you immediately.

If you require a chaperone or language support service, please let our Reception staff know.

Doctors – Ngā Tākuta

• Dr Kiri Bird FRNZCGP

• Dr Naomi Barley FRNZCGP

• Dr Ron Janes FRNZCGP

• Dr Raewyn Paku 

• Dr Arianna Sundick

• Dr Tanya Hamilton

• Dr Jessica Keepa

• Dr Isabelle Lusk

• Dr Matthew Westmark

• Dr Caroline Hill MBChB

• Dr Lorna Ellwood

• Dr David Burton

Nurse Practitioners – Ngā Mātanga tapuhi

• Helen Gosman

• Lee-Ora Lusis


Nurses – Ngā Nēhi

• Roger Parr (Nurse Prescriber)

• Mary-Ann De La Haye (Nurse Prescriber)

• Davina Te Ngahue (Nurse Prescriber)

• Kacy Christy

•Harata Kenny


Clinical Pharmacist

• Martin Munyaradzi BPharm, PGDipClinPharm

Whānau Manaaki

• Mere Wepa  

• Shavaughn Stanley-Williams

• Naadean Wainohu

• Amanda Gray

My Indici

We offer an online tool, My Indici, to help our patients:

• Make appointments

• Order repeat prescriptions

• See test results

• Check when your next procedure is due

• Email your nurse of doctor

• Update your personal information


Please ask our Reception staff to help you with access to your My Indici login.


06 871 5350Or contact us here.


Phone 06 8715352
Fax 06 8715353
 Te Taiwhenua o Heretaunga 

821 Orchard Road, Hastings 

PO Box 718, Hastings 4122,

Aotearoa New Zealand   

P: 0800 TAIWHENUA or 06 871 5350
F: 06 871 5351

Hauora Heretaunga 

  821 Orchard Road, Hastings 

  P: 06 871 5352


 Waipukurau Centre

 Cnr Ruataniwha and Herbert Streets


  P: 0800 153 240 or 06 858 9559

  F: 06 858 9225



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