New Patient Management System coming to Hauora Heretaunga:
Please be patient with us as we implement a new system that is designed to assist the way that we deliver care and keep in touch with you on your health journey.
Changes at Hauora due to Covid19 Alert Level 1
We will be seeing people in person for routine appointments. Respiratory patients will be seen separately following a phone call with your doctor or nurse.
Dental services will be provided for emergency services and relief of pain.
There is a priority list of those requiring treatment as a result of delays experienced during COVID-19 lockdown.
Flu vaccinations continue to be offered and these are now given in the practice.
Call your doctor if you are feeling unwell or have any one of the Covid-19 symptoms and are :
a close contact of a confirmed case,
have recently travelled overseas or,
been in contact with recent travellers.
They will talk with you and arrange for you to be assessed if they think it is needed.
You can also call Healthline on 0800 358 5453.
Free GP - Hauora Heretaunga
TToH’s medical centre, Hauora Heretaunga, offers high-quality, low-cost medical and dental care for whānau, and an on-site pharmacy for your convenience.
Enrolled whānau can see a GP FREE until they turn 25. After that, it’s just $16.
At Hauora Heretaunga, we’re always looking for ways to make it easier for whānau to get the care and support you need -- when you need it.
From June 1 2019 there are no more walk-in queues for whānau wanting to see a GP urgently.
All you need to do is phone Hauora and ask for a call-back by your GP. Your GP will ask you some questions.
They might be able to give you all the help you need over the phone, and save you a trip to Hauora.
Or they will arrange for you to come and see them –or someone else in your medical care team.
This change is to help us ensure that whānau get to see the right person at the right time.
Please note: High demand means enrolments at Hauora Heretaunga are subject to availability.
Hauora Heretaunga is open Monday to Friday, 8.30am to 6pm.
An on-call doctor is available from 6pm to 8pm.
On Saturdays and Sundays, whānau enrolled at Hauora Heretaunga can go to Totara Health at Flaxmere, from 9am to 6pm.
We offer whānau a wide range of health care, including:
• Respiratory clinic
• Sexual health
• Quit-smoking support
• Mental Wellbeing
• Travel vaccines
• Heart-health assessments
• Cervical checks
Prescriptions - Ngā Rongoā
If you need ongoing medication, it is important that we monitor your progress. This means that you will usually need to see a doctor to get a prescription.
The only exception to that will be if your doctor agrees that you can phone in for repeat prescriptions. In that situation, you can phone our Reception staff and tell them:
Test Results - Ngā Kitenga
When you have a test done, such as a blood test or x-ray, the results will be sent to your doctor. We will send you a letter or text, or phone you about the results.
If urgent follow-up is needed, we will contact you immediately.
Doctors – Ngā Tākuta
• Dr Kiri Bird FRNZCGP
• Dr Naomi Barley FRNZCGP
• Dr Ron Janes FRNZCGP
• Dr Raewyn Paku
• Dr Arianna Sundick
• Dr Tanya Hamilton
• Dr Jessica Keepa
• Dr Isabelle Lusk
• Dr Caroline Hill MBChB
Nurse Practitioners – Ngā Mātanga tapuhi
Nurses – Ngā Nēhi
• Sonia Pedersen
• Roger Parr (Nurse Prescriber)
• Mary-Ann De La Haye (Nurse Prescriber)
• Davina Te Ngahue
• Shavaughn Stanley-Williams
• Naadean Wainohu
• Amanda Gray
Manage My Health
We offer an online tool, Manage My Health, to help our patients:
• Make appointments
• Order repeat prescriptions
• See test results
• Check when your next procedure is due
• Email your nurse of doctor
• Update your personal information
Please ask our Reception staff to help you with access to Manage My Health or head to Manage my Health website here