Red Traffic Light in Hauora Heretaunga:
We want to keep everyone who visits our Hauora Practice safe. To do this, we are encouraging whānau to call first before coming in. This is so that we can understand your needs, possibly treat you over the phone (without you having to come in), or point you in the right direction if you do need to see us face-to-face. If you are asked to come in to see your GP with an illness that affects your breathing (respiratory illness) such as asthma, bronchitis, cough or chest infection we will point you to our re-purposed respiratory clinic. We ask that when you arrive at the carpark at the back of the respiratory clinic that you wait in your car until we come to you.
Dental services will be provided for emergency services and relief of pain following a phone call with our dentist.
If you have cold or flu symptoms that could be Covid-19 symptoms - please call Healthline on 0800 358 5453.
Online enrolment at Hauora Heretaunga
To enrol in our Hauora Heretaunga medical centre you can complete the online enrolment form and we will get back to you with confirmation you are a registered patient within 3 days. You will need to know your NHI number to enrol online. To find out more about NHI numbers and where you can find it visit the Ministry of Health website.
Free GP - Hauora Heretaunga
Hauora Heretaunga offers high-quality, low-cost medical and dental care for whānau, and an on-site pharmacy for your convenience.
Enrolled whānau can see a GP FREE until the age of 25. After that, it’s just $16.
At Hauora Heretaunga, we’re always looking for ways to make it easier for whānau to get the care and support you need -- when you need it.
All you need to do is phone Hauora and ask for a call-back by your GP. Your GP will ask you some questions.
They might be able to give you all the help you need over the phone, and save you a trip to Hauora.
Or they will arrange for you to come and see them –or someone else in your medical care team.
This change is to help us ensure that whānau get to see the right person at the right time.
Please note: High demand means enrolments at Hauora Heretaunga are subject to availability.
Hauora Heretaunga is open Monday to Friday, 8.30am to 6pm.
An on-call doctor is available from 6pm to 8pm.
On Saturdays and Sundays, whānau enrolled at Hauora Heretaunga can go to Totara Health at Flaxmere, from 9am to 6pm.
We offer whānau a wide range of health care, including:
• Respiratory clinic
• Sexual health
• Quit-smoking support
• Mental Wellbeing
• Travel vaccines
• Heart-health assessments
• Cervical checks
Prescriptions - Ngā Rongoā
If you need ongoing medication, it is important that we monitor your progress. This means that you will usually need to see a doctor to get a prescription.
The only exception to that will be if your doctor agrees that you can phone in for repeat prescriptions. In that situation, you can phone our Reception staff and tell them:
Test Results - Ngā Kitenga
When you have a test done, such as a blood test or x-ray, the results will be sent to your doctor. We will send you a letter or text, or phone you about the results.
If urgent follow-up is needed, we will contact you immediately.
Doctors – Ngā Tākuta
• Dr Kiri Bird FRNZCGP
• Dr Naomi Barley FRNZCGP
• Dr Ron Janes FRNZCGP
• Dr Raewyn Paku
• Dr Arianna Sundick
• Dr Tanya Hamilton
• Dr Jessica Keepa
• Dr Isabelle Lusk
• Dr Caroline Hill MBChB
• Dr Lorna Ellwood
• Dr David Burton
Nurse Practitioners – Ngā Mātanga tapuhi
• Helen Gosman
Nurses – Ngā Nēhi
• Roger Parr (Nurse Prescriber)
• Mary-Ann De La Haye (Nurse Prescriber)
• Davina Te Ngahue (Nurse Prescriber)
• Kacy Christy
• Shavaughn Stanley-Williams
• Naadean Wainohu
• Amanda Gray
We offer an online tool, My Indici, to help our patients:
• Make appointments
• Order repeat prescriptions
• See test results
• Check when your next procedure is due
• Email your nurse of doctor
• Update your personal information
Please ask our Reception staff to help you with access to your My Indici login.